How to Remove Palmpay Security Plugin on Android Phone

Using an Android phone with access restrictions may not be pleasing as it sounds, especially if it’s limited by unknown admin unexpectedly.

Having your access temporarily bound, whereby some reset and developer option buttons will be stripped off your reach. The security-aware App which takes the role of the device admin enforces the desired policies which was encoded to carry out smoothly.

Are you having your access limited while operating your Android device? Unable to factory reset your Android phone due to error message “This action not allowed” which was proposed to be caused by the Admin app called Security Plugin installed by Palmpay.

Still unable to toggle off the security plugin manually despite paying off your Palmpay cash advances?

Luckily, I’ve put up an updated guide on how to remove the Palmpay security plugin on Android phone completely, including other relevant details you mustn’t miss out about Palmpay advances feature, Flexi cash formally called OK Card.

The Pan-Africa company which offers intuitive digital wallet, money transfer and bill payments services to users improves their Flexi cash security, using the Android Device Administration API, a support and security for enterprise Apps.

Palmpay Flexi cash offers users payday advances right on the mobile App with no collateral or pay stub. The cash advances limit is determined by the user credit score while the application process is carried out on the App with no official document required. Application will be reviewed and processed to the App wallet within a couple of minutes.

How to Remove Palmpay Security Plugin on Android Phone

During the application process, that’s when you’ll be prompted to give access to your device factory restore settings and developer mode. By tapping the Agree button, the security plugin will be installed automatically and carry out the functions unhindered.

Related: Learn about the Easiest way to Convert Airtime to Cash on any Network in Nigeria

However, after making the full repayment of your Palmpay cash advances, are you still unable to access your Android developer option settings? Android factory reset option not clickable due to device admin restriction? Read on to learn how to remove Palmpay security plugin on Android phone completely.

The device admin, security plugin tends to be active as long as you’re still having Flexi cash service activated on the Palmpay App on your device, for Flexi service quick access and to avoid reinstallation of the plugin when next you’re taking advances.

How to Remove Palmpay Security Plugin on Android Phone

According to users’ reports on cyberspace, the security plugin refuses to turn off manually in the admin area of the device security settings.

Moreover, backing the research based theory, the device administration (Security Plugin) set while taking Palmpay advances can only be turned off in the same Palmpay account, using the App on the respective device.

Meaning that, you can only remove the Palmpay security plugin on android phone using the same Palmpay account you used to obtain advances that left the plugin active on the phone.

Also take note that the fasten method below to remove Palmpay security plugin on android phone can only be used once you’ve paid off the Palmpay cash advances.

Now to remove Palmpay security plugin on your Android phone completely;

  • Get the updated Palmpay App installed on your Android device. 
  • Login / Sign in with your account number.
  • Request the one time password if prompted. 
  • Input the OTP received from your mobile number to sign in successfully.

How to Remove Palmpay Security Plugin on Android Phone

  • On the App homepage locate and tap Finance next to the Home button in the footer menu.
  • Tap the view button on the OK Card option

How to Remove Palmpay Security Plugin on Android Phone

  • Click Disable Flexi service from the options list.
  • You’ll be directed to the repayment reminder management where you’ll finally tap Turn off Service to completely remove the Palmpay security plugin on your Android phone.

Notice: The option to disable Flexi service will only be visible if you’ve settled your cash advances. With your cash advances still unsettled, there won’t be anything like that, and also be aware you can only disable the Palmpay security plugin using the same Palmpay account you use in activating it on the same device.

Conclusion

Hope you’ve managed to remove the Palmpay security plugin on your Android phone successfully with this quick tip? In theory, you can only be permitted to remove the Palmpay security plugin on your Android phone if you’ve paid off your Palmpay cash advances.

Having issue with steps mentioned above or any other relevant affixes to remove the Palmpay security plugin on Android phone completely? Let’s hear you out in the comment section beneath.

10 Comments

    • Oshoja, After ensuring you’ve paid up your cash advances, open the flexi service area on the
      Palmpay App, then turn off the service by tapping Disable Flexi Service to manually disable the security plugin on your phone.

    • Actually, the flexi service that switch on the security plugin on your phone won’t be turned off automatically.

      After repaying your loan, you’ll have to open the flexi service area on the
      Palmpay App, (follow the images in the post) then turn off the service by tapping Disable Flexi Service to manually disable the security plugin.

      Let me know if there’s anything else I can assist you with.

  1. Pls sir
    How can I deactivated the securityplugin without using the app because am not the owner of the account that was used to borrowed the loan

    • Hi Manny,
      The plugin can only be disabled from the same phone and account it was activated on. Before you can deactivate a security that’s turned on by Palmpay, you’ll have to sign in the receiving Palmpay account, repay the loan and disable Flexi Service.

    • Hola John. In case you mistakenly turn the security plugin during the process of settings personalization. You can easily turn it off by navigating to phone Setting >> Security >> Device Admin App >> then toggle off the switch next to Security plugin to turn it Off entirely.

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