Why is Airplay not working on Roku TV? Answered

One of the most disgusting scenarios is having your whole weekend messed up due to acting up or an unresponsive home device.

I once had such a bad experience. Having issues connecting Airplay to your Roku TV as Airplay won’t connect to Roku. You might be wondering what can be the cause of the Airplay not working on Hisense Roku TV.

The Hisense Roku TV is designed with a gorgeous bezel-less design and packs incredible features that really makes it a quick processing system and distinguishes it from other smart TVs.

Prioritizing users convenience, the Roku TV supports and works well with Siri, Amazon Alexa, and Google Assistant.

With the in-built Airplay receiver function in Roku TVs, which enable casting and screen mirroring from other Airplay supported devices to the Hisense Roku TV screen. Airplay connection on both devices shouldn’t be extremely complicated and frustrating or else you’re missing some details.

No need to fret, as we’ve provided every useful piece of answer  to your question on why is Airplay not working on Roku TV, including currently working potential fixes to workaround Airplay not working on Roku TV.

Why is Airplay not Working on Roku TV

There might be many reasons evolving around the issue Airplay won’t connect to Hisense Roku TV but mind you, this can be considered as a trivial matter since most are internet-related and connectivity issues between the Airplay devices iOS, iPadOS or Mac and the receiver Roku TV.

Analyzing to identify the root cause of a particular issue is extremely important as it paves way to pinpoint specific solutions to the problem. However, here are possible causes of airplay not working on your hisense Roku TV;

  1. Overload processing system: Due for restart. 
  2. Airplay device being out of range.
  3. Slow internet coverage and connectivity issues.
  4. Disabled Airplay and screen mirroring feature on Roku TV.
  5. Incompatibility of both devices: outdated software.
  6. Airplay code not showing on TV.
  7. Firewall protection on the Airplay device.

1. Overload processing system

To begin with, restarting a device is a great potential affix for any gadget when acting up, including smartphones and smart home devices.

Having your device running for a long period of time without restarting it might overload the system processing unit. The Airplay function not working on Hisense Roku TV might likely be caused by high CPU usage which will probably lead to set back either on your device or on the Roku TV.

However, to workaround your Airplay won’t connect to Roku TV due to over-processing CPU on the device and Roku, it’s highly recommended to restart both devices, including your Router. Only Restart? Yeah. It sounds straightforward though, this is the quickest approach to any temporary hiccups or teeny-weeny issue a device can develop.

How to Restart Hisense Roku TV

  • Grab the Roku TV remote, press home then navigate to the TV Settings.
  • Then, go to System >> Power.
  • Select System Restart.
Why is Airplay not working on Roku TV
  • Next, Select Restart to finally reboot the Hisense Roku TV.
  • Wait for a couple of minutes till it restarts (power off and power on automatically) completely. 

How to Restart iPhone

  • Press and hold the power button for a couple of seconds till the Slide to Power off button appears. 
  • Slide the button power to switch off the iPhone.
  • Wait 30 seconds for your device to turn off completely.
  • Hold on for a minute or two then turn the iPhone back on by long pressing the power button until the Apple logo displays on your screen.

You can choose to force restart your iPhone after a long time usage if you’d like to. Note, restarting and force restarting your devices won’t affect the saved data and files as it only cleans up the RAM by clearing out every fragment of previously running apps, and all currently open apps. You can easily force restart your iPhone by doing this;

  • Firstly, Press and release the volume up button.
  • Then Press and release the volume down button.
  • Finally, Press and hold the power button.
  • The Slide to power off button will appear, ignored as you’re still holding the power button.
  • Till when the Apple logo appears on your screen, then release the power button.

How to Restart iPad

Assuming you’re trying to Airplay from an iPad to Roku TV then you’re facing the connectivity issue. Here’s how to restart an iPad without home button; 

  • Firstly, press and quickly release the volume + button.
  • Then press and quickly release the volume – button.
  • Finally, press and hold the top button until the Apple logo appears. 
  • When the Apple logo appears, then release the top button.

Restarting an iPad which has a home button, you can easily do this by pressing and holding the home button and the up button at the same time until the Apple logo displays on the screen, then release. 

How to Restart MacBook

In case you’re experiencing the issue, Airplay is not working on Hisense Roku TV when trying to Airplay content from your MacBook to Roku. You can easily restart your MacBook by navigating to the Apple Menu then choose Restart to reboot your computer.

2. Airplay device being out of range

Apparently, to ensure effective connection of the Airplay function according to Apple’s report, it was made known that the Airplay device should be within 25 to 30 feet of the Airplay receiver to avoid errors and connection issues while trying to pair both devices.

Besides, Airplay is a proprietary wireless communication protocol which relies on Wi-Fi network and Bluetooth for connection. Ranges also play a big role in this.

Related: How to Fix Apple Watch Mirroring Not Working in iOS 16

However, with both devices being out range, this might likely be the cause of Airplay refusing to connect with the Hisense Roku TV.

To fix this, you must ensure both devices iPhone, iPad or your MacBook are in close proximity with the Airplay receiver, which is the Hisense Roku TV. Additionally, make sure both devices have a steady connection to the same wireless network. After all, the router must also be in close proximity.

Tip: In case you noticed the Roku TV is not connected to same network as your device and refuses to receive the Airplay content from any of your Apple devices, you can easily check the wireless network which your Hisense Roku TV is connected to by navigating to the TV Setting with the Roku TV remote then select Network >> About.

Airplay connected devices

This will display the list of connected wireless networks on the TV. If both are not on the same network, you can rectify that and reconnect the Airplay with your Hisense Roku TV which will probably work well.

3. Slow internet coverage on both devices

Seeing that Airplay locally transmits the streaming content from the device to the Airplay receiver which is your Hisense Roku TV.

Experiencing slow internet coverage might probably lead to the Airplay not working on Roku TV so far streaming requires a strong signal to receive, process and transmit in milliseconds.

To troubleshoot this, after restarting your router that the device and Roku are connected too, you can try resetting both devices’ network connection settings, as it also refreshes the connectivity module and increases the connection speed.

Note: Resetting connectivity settings will delete all connected devices name and password which will require you to re-input the Wi-Fi password whenever you’re reconnecting.

In addition, this will also delete all stored VPN (virtual private network) details like the username, password, server name and VPN type out of others. It’s advisable to put an essential password into writing in a safe journal or diary before resetting your network settings. 

To reset Hisense Roku TV network settings

  • Grab the Roku TV remote and navigate to the TV Home
  • Next, navigate to Settings >> System.
Roku Advanced System Settings
  • Stroll with the TV remote and select Advanced System Settings.
  • Then click Network Connection Reset
  • Next, finally click Reset Connection to reset the Roku TV connection.

To reset iPhone network settings

  • Navigate to the iPhone Settings
  • Swipe up and tap General
  • Locate and tap Transfer and Reset iPhone.
  • Then, tap Reset
  • Choose Reset Network Setting as your reset option.
  • Finally, tap Reset Network Settings to reset your device network settings.

4. Disabled Airplay feature on Roku TV

Apparently, with the Airplay function turned off on your Roku TV, you will likely face issues while trying to receive Airplay frequencies from your Apple devices. It is really important to have the Airplay features as well as the Fast TV start option enabled (Fast start for Roku Streambar).

Actually, resetting the Roku TV in an earlier time might have left the Airplay feature inactive, since this will revert all settings to default. It’s advisable to take a few minutes to check the Roku TV Airplay settings and turn it on in case the function is turned off. To turn on Roku TV Airplay feature;

  • Navigate to the TV Settings with the Roku TV remote.
Why is Airplay not working on Roku TV
  • Stroll to select Apple AirPlay & HomeKit.
  • Then, select Airplay
  • Check if it’s active. If not, turn it on to activate the function on your Roku TV. 

Now, check on the Fast TV start option. If it’s also turned on, as air streaming isn’t possible on either the Roku TV or Roku Streambar if the Fast TV start option is turned off or Fast start for the latter.

To activate Fast TV start, and Fast start for Roku Streambar

  • Click the Home icon and go to Settings
  • Stroll to select System from the list. 
  • Navigate and click Power
  • While on Roku TV click Fast TV start
  • On Roku Streambar, click Fast start.
Enable Fast TV start
  • Check ☑ the box that read Enable Fast TV start or Fast start to have the function activated on your Roku TV or Roku Streambar.

After turning on the Airplay and Fast TV start option on your Roku TV, refresh and try reconnecting to the Airplay device which will probably work out well if that’s the cause of the issue.

5. Incompatibility of both devices

Are both devices compatible for Airplay? You may actually be running the latest and up-to minute OS on your Roku TV, while you’re experiencing this issue due to little set back on your device software and vice versa. Having the devices ready for Airplay, the compatibility of both is also a ruling factor to ensure unhindered Airplay connection between both devices. 

Checking the device’s version, did they support Airplay? Are you running the latest and Airplay supportive version? 

Version 9.4 or newer is required on Roku TV before it works well with Apple HomeKit and streaming with AirPlay. Seeing that Roku streaming devices are set to update automatically every 24 hours, Roku TV or Roku Streambar must possess Airplay 2 function and latest software for processing it before it works perfectly.

To check out your Roku TV device information, Navigate to Settings with the Roku TV remote, stroll to select System and finally click About to check your system information.

Concerning the model, here are the lists of Roku devices that support the Airplay 2 function, and can serve as an Airplay receiver.

Device Model OS Version
Roku TV™ Axxxx, Cxxxx, CxxGB, 7xxxx 9.4 or Later
Roku Streambar® 9102 9.4 or Later
Roku Streambar Pro 9101R2 9.4 or Later
Roku Smart Soundbar 9101 9.4 or Later
onn.™ • Roku Smart Soundbar 9100 9.4 or Later
Roku Streaming Stick®+ 3810, 3811 9.4 or Later
Roku Streaming Stick 4K 3820 9.4 or Later
Roku Streaming Stick 4K+ 3821 9.4 or Later
Roku Express 4K 3940 9.4 or Later
Roku Express 4K+ 3941 9.4 or Later
Roku Premiere 3920, 4620 9.4 or Later
Roku Premiere+ 3921, 4630 9.4 or Later
Roku Ultra 4600, 4640, 4660, 4661, 4670, 4800, 4802 9.4 or Later
Roku Ultra LT 4662, 4801 9.4 or Later

Here are Roku OS 10.0 mandatory devices

Device Model OS Version
Roku TV Dxxxx, 8xxxx 10.0 or Later
Roku Streaming Stick 3600, 3800, 3801 10.0 or Later
Roku Express 3900, 3930, 3932, 3960 10.0 or Later
Roku Express+ 3910, 3931 10.0 or Later
Roku HD 3932 10.0 or Later
Roku 2 4205, 4210 10.0 or Later
Roku 3 4200, 4201, 4230 10.0 or Later

With your Roku TV stuck in the older version without checking for updates automatically, in case it’s inactive for a long period of time. You can manually force an update by checking in the device settings. To do this;

  • Navigate to the TV Settings
  • Then, stroll and select System
  • Select System Update.
Why is Airplay not working on Roku TV
  • Then, select Check for Update to manually check for any newer version.

This will automatically check and install any latest version your device is missing out then reboot afterward. Trying to update your Roku TV without internet connection, there’s also a way to do that. This involves downloading the updated software manually to your flash drive from the Roku-update webpage then importing it from the drive to your Roku TV. 

Learning about your Airplay devices system requirement, either you’re on iPhone, iPad or MacBook. There are some certain-required versions before you can Airplay on these devices. Check out your device in the table below. 

Device OS Version
iPhone iOS 12.3 or later
iPad iOS 12.3 or later
iPod touch iOS 12.3 or later
MacBook macOS Mojave 10.14.5 or later

On finding out the supported versions, you might be wondering about your device version. The best practice is to upgrade to the latest versions iOS 15 or iOS 16 if your device is compatible and capable of running it.

6. Airplay code not showing on TV

Not displaying the connection code while trying to Airplay from iPhone, iPad or MacBook to your Roku TV. After confirming the compatibility of both devices, this can be caused by improper connection of the Airplay device with the receiver which is your Roku TV.

To avoid Airplay not working on Roku TV, you’ll have to ensure you’re connecting both devices in a proper stipulated way. Follow the step-by-step guide below on how Airplay content from your iPhone and iPad to Apple TV or other Airplay 2 compatible Smart TVs. 

How to Airplay from iPhone, iPad and iPod touch to Airplay 2 supported Smart TV 

  • Firstly, make sure both devices are compatible and connected to the same Wi-Fi network.
  • Start the video you’d like to Airplay or start streaming in case you want to Airplay from a streaming platform.
  • Locate and tap the Airplay icon, you can see this easily by accessing the device control center or use the share option. 
  • Choose the available Airplay 2 device which is your TV to serve as the Airplay receiver. 
  • Watch at the TV screen and Input the correct code if prompted for secure connection.
  • To stop the Airplay, tap the Airplay icon and deselect the connected device. 

How to Mirror from iPhone, iPad and iPod touch to Airplay 2 supported Smart TV

  • After ensuring the connection of both devices to the same Wi-Fi network. 
  • Open the device control center by swiping up from the bottom edge for the older iPhones.
  • For the newer version, iPhone X or later and iPad running iPadOS 13, you can access the control center by swiping down from the upper-right corner of the screen.
  • Then locate and tap the Screen Mirroring icon. 
  • Select the active connected Airplay 2 device and input the on-screen Airplay code.
  • Revisit the control center and re-tap the Screen Mirroring icon to stop mirroring your screen to the secondary display. 

With the blue Airplay icon available in the upper-left corner of your screen whenever you’re watching or streaming, this implies that your device is currently Air-played to a connected secondary display, tap to access in case you’re switching the connected device or stopping Airplay entirely.

7. Firewall protection on the Airplay device

Additionally, creating a connection from your MacBook to the Hisense Roku TV might likely encounter some errors due to firewall protection setup on the MacBook, as it defends the computer or network from outside cyberattackers by filtering out dangerous and redundant network traffic.

Actually, creating a connection to the Hisense Roku TV for the first time may be a little tricky as the computer might block the incoming connections after detecting wireless connection to unauthorized programs or services.

It’s advisable to disable the firewall protection and try reconnecting if that fixes the issue of Airplay won’t connect to Hisense Roku TV.

To turn off firewall protection on your MacBook;

  • Open Apple Menu on the MacBook. 
  • Then, select System Preferences.
  • Click Security and Privacy from the option list. 
  • Navigate to the Firewall tab and click on Turn off Firewall to switch off the firewall protection on your PC.

Then go ahead and reconnect your MacBook to the Hisense Roku TV which will probably work if the connection is restricted due to network protection and security

Wrapping Up

Hope you found this resource helpful. In theory, the Airplay or Roku TV acting up while refusing to connect might be due to numerous reasons which are analyzed in this post.

Still unable to use Airplay on Roku TV after checking out points mentioned above, we recommend you to get in touch with the devices customer support for appropriate inspection and possible fix. You can either get in touch with Roku customer support or Apple support system, while both can also be consulted for in depth inspection.

Having other possible affixes you’d like to share with us to troubleshoot this issue? it’s time to hear from you. Communicate that with us in the comment section.

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