Prime Video Audio Out of Sync on TV: This Fixed It
Have you ever experienced the frustration of watching a movie or show on Amazon Prime Video, only to find that the audio is out of sync with the video?
Watching videos in such situations can be annoying.
Generally, this occurs when your internet connection is weak.
The video may buffer while the audio continues to play, leading to a delay in the audio.
And also, incorrect frame-matching settings, hardware issues, streaming devices, or cable connections.
If you’re facing the Amazon Prime Video audio sync issue, I have good news! There are several solutions you can try to fix the problem.
Common Causes for Audio Out of Sync on Prime Video
You may experience Amazon Prime Video audio out of sync for several reasons.
Here are some of the most common causes for audio out of sync on Prime Video:
Frame Rate Matching Settings
Improper frame matching settings on your streaming device can cause audio delay/lagging,
video subtitles out of sync, or lip-sync errors when streaming Prime Video.
This can happen if the frame rate of the video you’re watching doesn’t match the frame rate of your TV.
Old Software Version
An old software version on your streaming device can also cause audio out of sync issues on Prime Video.
This can happen if your device is not up to date with the latest software updates.
AV Sync Tuning
AV Sync Tuning is a feature that’s available on some TVs that allows you to adjust the audio and video sync manually.
If this feature is not set up correctly, it can cause audio out of sync issues on Prime Video.
Streaming Issues
Sometimes, audio out of sync issues on Prime Video can be caused by streaming issues.
This can happen if your internet connection is slow or if there are network issues.
Hardware Issues
In rare cases, audio out of sync issues on Prime Video can be caused by hardware issues. This can happen if there are problems with your TV or streaming device.
How to Fix Prime Video Audio Out of Sync on TV
Checking Internet Connection
If you’re experiencing audio out of sync issues on Amazon Prime Video, the first thing you should do is to check your internet connection.
A slow or unstable internet connection can cause buffering and other issues that may affect the audio and video synchronization.
To check your internet speed, you can use an online speed test tool.
Make sure that your internet speed is fast enough to stream videos without interruption.
Amazon recommends a minimum speed of 1 Mbps for SD quality streaming and 5 Mbps for HD quality streaming.
If you’re using a wireless connection, try moving closer to your router or modem to improve the signal strength.
You can also try resetting your router or modem to see if that helps.
Another thing to consider is the number of devices connected to your network.
If multiple devices are using your internet connection at the same time, it can cause congestion and affect the quality of your streaming.
Try disconnecting any devices that are not in use to see if that improves the audio sync issue.
In addition to checking your internet connection, you can also try adjusting the video quality settings on Amazon Prime Video.
Lowering the video quality can reduce the amount of data being streamed, which can help improve the audio sync.
To do this, go to the Prime Video settings and select the video quality option. Choose a lower quality setting and see if that helps.
Updating Prime Video App
Try updating your Prime video App, this might help if you are still experiencing audio out of sync issues on your TV while watching Prime Video.
To update the Prime Video app on different devices, Follow these steps:
Apple TV
- Go to the App Store on your Apple TV.
- Select “Updates” from the bottom menu.
- If there is an update available for Prime Video, click “Update” next to the app.
Roku
- Go to the home screen on your Roku device.
- Scroll down to the Prime Video app.
- Press the asterisk (*) button on your remote.
- Select “Check for updates” from the options.
- If there is an update available for Prime Video, select “Update” to download and install it.
Samsung Smart TV
- Open the Smart Hub on your Samsung TV.
- Go to “Apps.”
- Find Prime Video and select it.
- If there is an update available, select “Update” to download and install it.
Fire TV Stick
- Go to “Settings” on your Fire TV Stick.
- Select “My Fire TV.”
- Choose “About” from the options.
- Select “Check for updates” to see if there is an update available for Prime Video.
- If there is an update available, select “Update” to download and install it.
Updating the Prime Video app might not always solve the audio out of sync issue, but it’s worth a try.
If the problem persists, try other troubleshooting methods.
Resetting Audio Settings on TV
Try Resetting your audio settings, A device reset removes random bug clusters on your RAM and thus, might help fix the audio out of sync issues.
Follow these steps to reset the audio settings on your TV:
Check your TV’s audio settings
Make sure your TV’s audio settings are not set to a delay. If it is, set it back to 0ms or Off.
Power reset your TV and sound system
Turn off your TV and sound system, and unplug them for about 2-3 minutes. Plug them back in and power them back on.
Update your TV’s firmware
Check if there are any firmware updates available for your TV. If there are, update your TV’s firmware to the latest version.
Disable any audio enhancements
If you have any audio enhancements turned on, try disabling them and see if it fixes the problem.
Check your HDMI cable
Make sure your HDMI cable is properly connected and not damaged. If it is, replace it with a new one.
Resetting your TV Settings
If your Prime Video audio is out of sync on your TV, another thing you should try is resetting your TV settings.
This can help to fix any settings that may be causing the audio and video to be out of sync. Here are the steps to reset your TV settings:
- Go to your TV settings menu.
- Look for an option to reset your TV to its default settings.
- Select this option and confirm that you want to reset your TV.
- Wait for your TV to reset and then set it up again.
After resetting your TV, try playing Prime Video again and see if the audio is in sync with the video.
Resetting your TV will erase any custom settings or preferences you have set up, so you may need to spend some time setting up your TV again after the reset.
However, this can be a small price to pay if it means fixing the audio sync issue on Prime Video.
Using External Audio Systems
If you are experiencing audio out of sync issues with Prime Video on your TV, it may be worth checking if you are using an external audio system.
Sometimes, the problem could be related to the audio system rather than the TV or streaming service itself.
You can try to power off both your TV and audio system, unplug them for a few minutes, and then plug them back in and power them on.
This can help reset the connection between the two devices and may resolve any syncing issues.
Another thing to check is if your audio system has any settings related to audio delay or synchronization.
Some systems allow you to adjust the audio delay, which can help sync the audio with the video on your TV.
If you are using a soundbar, make sure it is properly connected to your TV and that the settings are configured correctly.
Some soundbars have specific settings for different types of content, such as movies or music, so make sure you have selected the appropriate settings.
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