How to Fix Peacock App Not Working on Insignia TV

Having trouble with the Peacock app on your Insignia TV? You’re not alone. Many users have reported issues with the app not working properly, from freezing to crashing to not loading at all.

But don’t worry, there are solutions to get your Peacock app up and running smoothly again.

The first step to fixing the Peacock app on your Insignia TV is to check your internet connection. A weak or unstable connection can cause the app to malfunction.

Another common issue is a cache or data overload, which can be cleared by following a few simple steps. And if all else fails, restarting your device may do the trick.

With no more procrastination, let’s get the Peacock app on your Insignia TV fixed.

Why is Peacock App Not Working on Insignia TV

If you’re trying to watch Peacock on your Insignia TV and it’s not working, there could be several reasons for this problem.

In this section, I will explore some of the common causes for why the Peacock app is not working on your Insignia TV.

Internet Connection

The most common reason why Peacock app is not working on Insignia TV is due to a weak or unreliable internet connection. Streaming services require a stable and fast internet connection to work properly.

If your internet connection is not strong enough, you may experience buffering, freezing, or even disconnection while trying to use the app on your Insignia TV.

Outdated App or Firmware

Another reason why the Peacock app may not work on your Insignia TV is due to outdated firmware or app version.

Make sure that you have the latest firmware and app version installed on your Insignia TV. You can check for updates in the settings menu of your TV.

App Cache and Data

Sometimes, the cache and data stored by the Peacock app on your Insignia TV can cause issues with the app’s performance. Clearing the cache and data can relatively help resolve the issue in no time.

Incompatible Device

It’s possible that your Insignia TV is not compatible with the Peacock app. Make sure that your TV meets the minimum requirements for the Peacock app. You can check the requirements on the Peacock website.

App Glitch or Bug

Lastly, it’s possible that the Peacock app on your Insignia TV has a glitch or bug that is causing the issue. In this case, when the application is due for update.

Why is Peacock App Not Working on Insignia TV

Check Peacock Server for Downtime

Unexpectedly, it’s quite possible that the Peacock server is down. This can happen due to maintenance or unexpected issues on their end.

To check if the Peacock server is down, you can visit the Downdetector website and see if there are any reported outages. If there are, then you’ll just have to wait until the issue is resolved on their end.

It’s also worth noting that you can check the Peacock Help Twitter account (@peacockhelp) for any updates on server issues. They often post updates on any outages or maintenance that may be affecting the app.

If there are no reported outages or updates on the Peacock Help Twitter account, then the issue may be on your end. In that case, you can start working things out with the next fix.

Inspect Your Internet Connection

The first thing you can check at your end is inspect your internet connection. A slow or unstable internet connection can cause streaming issues and prevent the Peacock app from working properly.

To check your internet connection, you can try the following:

• Restart your router: Sometimes, restarting your router can help fix internet connection issues. Unplug your router from the power source, wait for a few seconds, and then plug it back in. Wait for the router to restart and try using the Peacock app again.
• Check your Wi-Fi signal strength: Make sure that your Insignia TV is getting a strong Wi-Fi signal. You can check the Wi-Fi signal strength on your TV settings menu. If the signal strength is weak, try moving your router closer to your TV or using a Wi-Fi extender to boost the signal.
• Run a speed test: Use an online speed test tool to check your internet speed. Make sure that your internet speed meets the minimum requirements for streaming on Peacock. You can find the minimum requirements on the Peacock website.

If your internet connection is slow or unstable, you may need to contact your internet service provider to troubleshoot the issue. They may be able to help you fix the issue or recommend an upgrade to your internet plan.

Power Cycle Your Insignia TV

After verifying you’re receiving a sable internet connection, the next thing to do is to power cycle your TV. This can help resolve a range of issues, including problems with apps not working or loading properly.

To perform a power cycle, simply unplug your TV from the power outlet and wait for at least 4-5 minutes before plugging it back in.

This will give the TV enough time to completely shut down and reset. Once you have plugged the TV back in, turn it on and try launching the Peacock app again.

If power cycling your TV does not resolve the issue, there are still several fixes you can try out below.

Clear the Peacock App Cache

Clearing the app cache can help eliminate any temporary glitches and improve the performance of the Peacock app on your Insignia TV, especially if the app is affected by some corrupted cached files.

Here’s how to clear the Peacock app cache on your Insignia TV:

• Navigate to the Peacock app on your Insignia TV.
• Highlight the app and press the * button on your remote.
• Select “Manage app” from the menu.
• Choose “Clear cache” and confirm your selection.
• Restart the Peacock app and see if the issue is resolved.

For the Insignia Fire TV, you can simply clear that Peacock app cache by following this:

• Go to Settings. 
• Select Applications. 

• Go to Manage Installed Applications. 
• Look up for Peacock in the app list. 
• Hover on that Peacock app icon and press the OK button. 
• Scroll through the app options and select Clear cache. 

Now return to your Insignia TV home screen and try accessing the Peacock app to check if the issue has been resolved after clearing the app cache.

Delete and Reinstall the App

If restarting your Insignia TV and the Peacock app did not fix the issue, then it’s time to delete and reinstall the app.

This is a common troubleshooting step that can help resolve app-related problems.

To delete the app, follow these steps:

• Press the Home button on your Insignia TV remote.
• Navigate to the Peacock app using the arrow keys on your remote.
• Press the Options button on your remote (it looks like three horizontal lines).
• Alternatively, you can long press on that app icon as well. An option menu will appear.
• Select “Remove app” from the options menu.
• Confirm that you want to remove the app by selecting “Yes.”

Once you have deleted the app, you can reinstall it by following these steps:

• Press the Home button on your Insignia TV remote.
• Navigate to the App Store using the arrow keys on your remote.
• Search for the Peacock app using the search bar.
• Select the Peacock app from the search results.
• Select Download and wait for the app to install.
• After the app has finished installing, try launching it again to see if the issue has been resolved.

Note that deleting and reinstalling the app will also remove any saved login information, so you will need to log in again after reinstalling the app.

If deleting and reinstalling the app did not fix the issue, there may be a problem with your Insignia TV software Or firmware. Move on to the next affix.

Update your Insignia TV

If your Insignia TV is not up-to-date, then you might experience issues while using the Peacock app.

Therefore, it is essential to update your Insignia TV to its latest version to get rid of any bugs or glitches that might be causing the problem.

Here’s how to update your Insignia TV:

• Press the Home button on your Insignia TV remote.
• Select Settings from the menu.
• Scroll down and select System.
• Select Software Update.
• Select Check for Updates.
• If an update is available, select Download and Install.
• Wait for the update to complete, and then restart your Insignia TV.

Once your Insignia TV is updated, try using the Peacock app again to see if the issue has been resolved.

In case you’re on Fire TV edition of Insignia TV, you can simply check for update with the below steps:

• Turn on your Fire TV edition Insignia TV and ensure it’s connected to the internet.
• Using your remote, navigate to the Settings option in the menu.
• Scroll down and select Device & Software or My Fire TV, depending on your model.
• Choose About from the options.

• Select Check for Software Updates and follow the prompt to update your Insignia Fire TV.

Finale

If you have tried all the fixes mentioned in this post and still can’t get the Peacock app to work on your Insignia TV, don’t worry.

You can always reach out to Insignia customer support for assistance. They will be able to guide you through the troubleshooting process and help you fix the issue.

I hope this article has been helpful in resolving your Peacock app not working on the Insignia TV issue.

Don’t forget to share this post with your friends and family who might be facing the same problem.

Frequently Asked Questions

Does Fire TV support Peacock?

Yes, Fire TV supports Peacock. However, if you’re having trouble with Peacock on your Fire TV, you can try restarting your device, checking your internet connection, or clearing the app’s cache and data.

How do I reset apps on my Insignia TV?

To reset apps on your Insignia TV, go to the TV’s Settings menu, select Applications, then choose the app you want to reset from the installed apps list.

From there, you can select Clear data or Clear cache to reset the app.

Is Insignia considered a smart TV?

Yes, Insignia TVs are considered smart TVs. They come equipped with a variety of built-in streaming apps, including Netflix, Hulu, and Amazon Prime Video. You can also download additional apps from the TV’s app store.

What streaming services does Insignia TV have?

Insignia TVs come with a variety of built-in streaming services, including Netflix, Hulu, Amazon Prime Video, and YouTube. You can also download additional apps from the TV’s app store, such as Disney+, HBO Max, and Peacock.

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