If you’re a basketball enthusiast and a YouTube TV subscriber, you may have encountered issues with your NBA League Pass not working as expected.
These problems can be frustrating, but there are solutions to get you back in the game.
Many YouTube TV users have reported difficulties logging into the NBA app with their YouTube TV credentials.
Some have experienced blank screens or error messages when trying to access NBA League Pass content.
If you’re one of these users, let’s explore some common issues and the potential fixes to resolve them.
Issues with NBA League Pass on YouTube TV
Here are some of the common issues that users have reported:
1. Blank Screen With No Picture
One of the most common issues with NBA League Pass on YouTube TV is a blank screen with no picture.
This issue can occur due to various reasons, such as a poor internet connection, outdated application, or technical glitches.
These are steps you can take to fix this:
- Restart the App
A simple yet effective step is to restart the NBA app. Close the app completely and relaunch it.
- Restart Your Device
Sometimes, a quick device restart can resolve the issue. Turn off your device and then power it back on to see if the problem is resolved.
2. App is Not Logging IN
Another issue that users have reported is that the app is not logging in, even after entering the correct credentials.
This issue typically arises from either incorrect login credentials or app malfunctions caused by glitches or bugs.
Here are things you can try:
- Check Your Login Credentials
Ensure that you are using the correct login credentials associated with your YouTube TV account.
- Clear and Re-enter Credentials
If you suspect a typo, clear the login fields and carefully input your credentials.
Note that login credentials are case-sensitive, so enter them in the exact case.
- Input All Credentials in Caps
For extra clarity, consider entering all your login credentials in capital letters to minimize any case-related login issues.
3. App Buffering
Users have also raised concerns about buffering problems when streaming NBA games through the app.
This issue can arise from various factors, with a weak internet connection being a common culprit.
Try these to fixes:
- Check Your Internet Connection
Slow or unstable internet can cause buffering. Make sure your internet connection is strong and stable.
- Reconnect to the Internet
If you’re on a mobile device, disconnect and reconnect to your mobile data or Wi-Fi to refresh the connection.
- Turn on Airplane Mode
If you’re using a mobile device, toggling airplane mode on and off can help reset your network connection.
- Restart Your Network Source
Power cycling your router or modem can also improve your network’s performance.
4. Video and Audio Sync Issue
Another problem mentioned by users is the synchronization issue between video and audio.
This problem can arise for several reasons, including incorrect resolution settings, software glitches, or audio sync settings that aren’t configured correctly.
Here are steps that worth taking to fix the issue:
- Reduce Device Resolution
On your TV, reducing the device resolution can help improve video and audio sync. Go to your TV settings and adjust the resolution.
- Check Audio Sync Settings
Some devices have audio sync settings that allow you to fine-tune audio and video alignment. Explore your device’s settings for these options.
- Close Running Apps
If you’re using a mobile device, ensure you’ve closed all other running apps that might be affecting performance.
5. Outdated Application
Finally, I’d suggest verifying that you have the most recent version of the application installed on your device, whether it’s a mobile device or a TV.
An outdated application can lead to a range of problems, including app buffering, video and audio synchronization issues, and more.
Things to do:
- Check and Update your App
Ensure your TV app is up to date. Outdated apps may have compatibility issues. Check your app store for updates.
- Check and Update Your Device
An outdated device might not support the latest app updates. Make sure your device’s software is current to avoid compatibility problems.