If you’re having trouble connecting your Eufy RoboVac to Wi-Fi, you’re not alone.
Many people experience this issue, but luckily there are some simple steps you can take to fix it.
Before we dive into the solutions, it’s important to make sure your Eufy RoboVac has Wi-Fi capacity.
Not all RoboVac models support Wi-Fi/EufyHome app/Alexa/Google Assistant, so double-check that your model is compatible.
If your RoboVac does support Wi-Fi, but you’re still having trouble connecting, keep reading for some troubleshooting tips.
- Make sure your Eufy RoboVac has Wi-Fi capacity.
- Try resetting your RoboVac and your Wi-Fi network.
- Check your Wi-Fi signal strength and router placement.
Why Won’t My Eufy Connect to Wi-Fi
Several factors can prevent your Eufy robot vacuum from connecting to a Wi-Fi network.
The primary issue often responsible for Eufy Robovac’s Wi-Fi connection problem is the Wi-Fi frequency band type and network standards.
To ensure a successful connection, the manufacturer advises users to make certain that their Eufy Robovac is linked to a 2.4GHz Wi-Fi frequency band.
Eufy specifically recommends using Wi-Fi standards like IEEE 802.11g and IEEE 802.11n (especially for high performance on the 2.4GHz frequency band).
IEEE 802.11b is not recommended.
Surprisingly, many users overlook this crucial detail, which may be the root cause of their Eufy Robovac’s Wi-Fi connection issue.
Aside from this, other potential reasons for Eufy’s Wi-Fi connection problems include:
- Wi-Fi connection capability.
- Overworked Eufy Robovac.
- Wrong Wi-Fi password
- Wi-Fi Network congestion.
- Outdated Firmware.
- Low battery power.
- Turning off precise location setting.
- Unstable internet connection.
- Wi-Fi inaccessibility due to being out of range.
How to Solve Eufy Not Connecting to Wi-Fi
Here are quick potential fixes you can try out for troubleshooting your Eufy Robovac that refuses to connect to a Wi-Fi network.
Ensure a Proper Connection
Setting up your Eufy Robovac for the first time?
You might have missed steps when connecting it to your smartphone via Wi-Fi.
This can lead to Eufy Wi-Fi connection issues.
To ensure proper connection, you can always connect your Robovac with the smartphone following the below steps;
How to manually connect to Eufy Wi-Fi
- Get the eufy Clean (EufyHome) App installed on your smartphone, available for both iOS and Android.
- Ensure your smartphone is connected to the 2.4 GHz Wi-Fi frequency band.
- In case it is switchable between the 2.4 GHz and 5 GHz, take some time to confirm the exact band you’re currently connected to.
- Launch the App and register to create your account in case you’re accessing it for the first time.
- Tap + Add Device button, and select the device type you’re adding from the list; Robot Vacuum.
- It will require you to input your connected Wi-Fi password. Input and confirm if it’s error free, then proceed by tapping the Next button.
- Now power on the Eufy Robovac. Ensure the vacuum is on and the Wi-Fi connection is active.
- In case the Wi-Fi doesn’t power automatically, press and hold the auto-cleaning button for up-to 10 seconds till you hear a beep sound.
- Open the Wi-Fi settings of your smartphone then connect to the Eufy Wi-Fi (Robo Vac xxx).
- Go back to the eufy Clean (EufyHome) App then wait for a couple of seconds.
- Input your preferred name for the robot vacuum or tap Save Name without changing to use the default name.
- Boom! You’re now good to go.
Check Eufy Wi-Fi Compatibility
Does your Eufy robot vacuum support Wi-Fi connectivity? Have they discontinued Wi-Fi access on your Eufy Robovac model?
These are the key questions to address when troubleshooting your Eufy’s Wi-Fi connection issues.
Not all Eufy Robovac models come with Wi-Fi capabilities, and Anker Innovation recently discontinued Wi-Fi access on some Eufy Robovac devices.
It’s crucial to confirm whether your Eufy Robovac still supports Wi-Fi connectivity before attempting any connection methods
Here is a list of Eufy robot vacuums that have Wi-Fi access according to the manufacturer.
RoboVac 11C (discontinued)
RoboVac 11C Pet Edition (discontinued)
RoboVac 15C Max
RoboVac 25C Max
RoboVac 30C Max
RoboVac G10 Hybrid
RoboVac G30 Hybrid
RoboVac G30 Edge
RoboVac G30 Verge
RoboVac G40 Hybrid+
RoboVac G20 Hybrid
RoboVac L70 Hybrid
RoboVac X8 Hybrid
RoboVac L35 Hybrid
RoboVac L35 Hybrid+
RoboVac LR30 Hybrid
RoboVac LR30 Hybrid+
Turn on Precise Location Setting
When dealing with connection issues, make sure you’ve allowed location access for the eufy Clean (EufyHome) app on your smartphone.
Additionally, enable precise location settings to ensure proper access for the app on your device.
- Long press the App from the device menu.
- Tap the option icon to access the App settings.
- Locate and tap Permission from the list.
- Then click Location.
- Turn it On if the location service access is turned Off.
- Check for Precise Location settings and turn it On if it’s turned Off.
- Open your device Settings.
- Then tap on Privacy.
- Stroll down and tap Location.
- Locate the eufy Clean (EufyHome) App and click.
- Select While Using the App for the App location access.
- Then toggle the switch to turn On Precise Location option.
Power cycle Eufy Robovac
Most times, restarting your Eufy robot vacuum can get the Wi-Fi connection issue fixed, as well as other glitch and unusual behavior caused by an overworked processing system.
According to a redditor, restarting his Eufy robot vacuum gets the Wi-Fi connection issue fixed in no time.
Nevertheless, restarting malfunctioning electronics serves as a great potential fix to try out when things become madden.
How to power cycle Eufy Robovac
You can easily restart your Eufy Robovac by turning it off and turning it on after a minute or two.
However, there’s another effective method to power cycle your Eufy Robovac.
This involves you pulling out the battery from the Eufy and requires a screwdriver. To do this;
- Disconnect the robot vacuum from any power source.
- Flip your Robovac over and turn it Off by pressing the power button.
- Grab your screwdriver and loose the two screws on the battery cover.
- Bring out the battery, then disconnect from the motherboard by removing the connection cable.
- Then press and hold the power button for up-to like 30 seconds to power drain the Eufy Robovac system.
- Reconnect the battery with the motherboard and place it back in its place.
- Cover the lid and screw it back to its respective space.
- Plugin the Robovac or power it directly if it still has some battery power in it.
- Now try reconnecting the Eufy Robovac Wi-Fi and see how things play out.
Hopefully it works well. Still not working? Move on to the next.
Restart Internet Connection Source
Yeah, just as simple as it sounds.
Take some minutes to power cycle your internet connection source either you’re on a wireless router, or portable Wi-Fi.
This also refreshes the internet connection and prevents connection problems or unstable internet access.
Restarting your internet source is a trivial task and can be done in seconds.
Simply unplug any connected power cables, turn it Off by pressing the power button.
Hold for a couple of seconds then turn it On again.
Place Both Devices in Close Proximity
Having your Wi-Fi network placed farther away from the Eufy Robovac can lead to the Wi-Fi connection issue, due to interference from other Wi-Fi enabled devices in your home.
Actually, with your Robovac Wi-Fi signal light keeps blinking quickly. This means a strong connection hasn’t been established with the Wi-Fi network.
To ensure stable connection, move the network source, the Eufy Robovac and your smartphone closer to each other and try reconnecting the Robovac to the Wi-Fi network.
In case you’re on a Wi-Fi router, that moving from one place to another may not seem possible, you can consider getting a router range extender.
Ensure Cellular Remains Off or Enable the Airplane Mode
Any other sensitive wireless connection function must be turned off for efficient connection of the Eufy Robovac to your smartphone using Wi-Fi.
That’s why it’s advisable to have the Airplane mode turned On in order to disable other wireless connection services including your mobile cellular option.
Free Congested Wi-Fi Network
Possibly, you may be facing the Robovac Wi-Fi connection issue due to low bandwidth as a result of an overcrowded Wi-Fi network.
Remove some devices from the router to relieve it off bandwidth issues.
If you’re having many devices in the house connected to the same router
This may likely throttle the router bandwidth allocation process and cause the Robovac Wi-Fi connection issue.
Apparently, you can easily workaround this by disconnecting some unused devices from your Wi-Fi network connection list. And you’re free of network congestion.
Check and Update Eufy Firmware
Leaving the Eufy Robovac firmware without update can cause software malfunctioning, which timely updates are rolled out to rectify.
In case you’re experiencing sudden disconnection of your Eufy robot vacuum with the connected Wi-Fi, this may likely be caused by outdated firmware.
To troubleshoot this, simply check and install any firmware update you’ve missed out. To update your Robovac firmware;
- Place the Robovac in its charging base.
- Tap your Robovac from the eufy Clean (EufyHome) app on your device.
- Click the vertical ellipsis button in the upper right corner of your screen.
- Tap Firmware update from the option list.
- It’ll automatically check and install any update your Robovac have missed out.
Note that updating your Robovac firmware is only possible if you’re still able to create a secure connection with your Wi-Fi network.
It’s only an option if your Eufy Robovac connects with the Wi-Fi and keeps disconnecting on its own after several minutes or hours.
Ensure You’re Connected to 2.4 Ghz WI-Fi Frequency Band
Check and make sure your smartphone is connected to a 2.4 GHz Wi-Fi frequency band but not the 5 Ghz or 6 Ghz.
The Eufy robot vacuum is said to only work perfectly with the older 2.4 Ghz Wi-Fi frequency band.
Connecting your Eufy Robovac with the latest Wi-Fi band that works great in short range with high speed can lead to the Wi-Fi sudden disconnection or refuses to connect.
Connecting with your home router that supports 2 more Wi-Fi frequency bands (i.e. it supports transmission of data on two or three different bands).
Inspect Eufy Robovac Battery
Forcing a wireless connection on the Eufy robot vacuum with low battery may likely be futile.
As low battery charging constrains the device’s operational ability, which might have caused the Eufy Robovac won’t connect to Wi-Fi networks.
Actually, the Robovac is programmed with an inbuilt different power mode that helps users in maintaining a stable power usage cycle concerning the charging and usage of the Robovac.
The Eufy robot vacuum is made up of lithium-ion cells of up-to 100 minutes battery life, which takes almost 6 hours to charge fully.
Supported with Reduced Power Standby mode used to save the device battery by turning off wireless based functions like the Wi-Fi, and also work wonders by having it On while charging.
Reset Eufy Wi-Fi
Apparently, connecting your Eufy robot vacuum to lots of wireless networks in the past can also make the Eufy refuse to connect to a new Wi-Fi.
If the Robovac had a previous owner, it might have stored their network info.
This can cause problems when connecting to a new Wi-Fi. You need to clear the Eufy robot vacuum’s Wi-Fi settings to fix this.
However, resetting the Eufy Robovac Wi-Fi network refreshes the Wi-Fi settings and restores it to the default factory settings.
Resetting Eufy robot vacuum Wi-Fi is simple. Press the power button for up to 10 seconds.
Listen for the “reset Wi-Fi” voice alert or beep. Release the button, and the Wi-Fi light will flash.
The Wi-Fi light slow flashing means the Wi-Fi is ready to connect, quick flashing interprets the connection is in progress, while a solid Wi-Fi light means the robot vacuum is already connected.
How to Connect Eufy Vacuum to New Wi-Fi
Here’s a step-by-step to connect your Eufy Vacuum to new wi-fi.
First, remove your Eufy RoboVac from the eufy Clean app.
Launch the eufy Clean app on your smartphone and tap the RoboVac icon on the main screen.
Then, tap the gear icon in the top right corner and select “Remove Device.”
Turn on your Eufy RoboVac and press and hold the Wi-Fi button until the Wi-Fi light starts flashing.
Go to your smartphone’s Wi-Fi settings and connect to the Eufy RoboVac’s Wi-Fi network.
The network name should be “Eufy RoboVac_[XXXX]” (XXXX represents the last four digits of your RoboVac’s serial number).
Once you’re connected to the Eufy RoboVac’s Wi-Fi network, open the eufy Clean app and tap the “+” icon on the main screen to add a new device.
Follow the on-screen instructions to connect your Eufy RoboVac to the new Wi-Fi network.
Make sure to select the correct Wi-Fi network and enter the correct Wi-Fi password.
Once your Eufy RoboVac is connected to the new Wi-Fi network, you can rename it and customize its settings in the eufy Clean app.
People Also Ask
How do I reset the Wi-Fi on my Eufy robot vacuum?
For resetting your Eufy Robovac, press and hold the power button on top of the robot vacuum for up-to 10 seconds till you hear the beep sound or voice alert the device Wi-Fi has been reset successfully.
How do I reconnect eufy to New WiFi?
Firstly reset the Eufy robot vacuum Wi-Fi network settings, then proceed with the connection process by installing the Eufy Clean (EufyHome) application on your smartphone (Android or iOS).
Ensure a stable wireless connection of your smartphone to a Wi-Fi network.
Then open the App and select your Eufy Robovac, follow the prompt to successfully reconnect your Eufy robot vacuum to a new Wi-Fi network.
Can you use an Eufy robot without Wi-Fi?
Yes. For Wi-Fi enabled Eufy robot vacuum known as Bounce series, it’s packed and shipped with a wireless remote control for accessing the Robovac function wirelessly in close proximity.
In case you decide not to use the smart feature by connecting it with your smartphone through Wi-Fi network, you can resort to the remote control for accessing the Eufy robot vacuum.
How do I get Eufy RoboVac back online?
Ensure it’s fully charged, press the power button to turn on the Eufy Robovac.
Make sure the Wi-Fi function is active then create a standard connection between the device and your smartphone either Android or iPhone.