TCL has been making waves in the TV industry with their quality products and affordable prices. Their TVs are known for sleek design, impressive picture quality, and smart features.
Anyway, there’s no such thing as a perfect electronic device – each has its own flaws.
But what happens when your TCL TV is not turning on? You must have settled in front of your TCL TV, ready to enjoy your favourite show, only to discover that the TCL won’t turn on.
Are you facing a frustrating situation where your TCL TV is not turning on? No matter how often you press the power button, nothing happens; you only see a blank screen.
There’s no need to fret. You’re not alone on this. Many TCL TV owners have experienced this issue and have been left scratching their heads, wondering about what to do.
Fortunately, I have a few proven fixes to help you out in this post. Initially, the TCL TV not turning on issue you’re currently experiencing can be caused by numerous reasons ranging from the loosely connected power cable to the improper connection of the input devices.
In this post, I have prepared some tested troubleshooting methods you can adapt to rectify the problem of the TCL TV not turning on you’re currently experiencing. I will cover various troubleshooting techniques and provide step-by-step instructions on implementing them.
Ensure you stick to the end to learn how to fix the TCL TV not turning on issue in no time.
Why is My TCL TV Not Turning On
Perceiving the causes before jumping right into the fixes, one of the most common reasons why your TCL TV is not turning on is a power issue. It could be due to a faulty power cord, a blown fuse, or a power outage.
Another possible cause of your TCL TV not turning on is the improper connection of the input devices. If your TV is frozen or stuck on a tinted black screen which makes it appear as if it’s not on, there are chances that the input device isn’t correctly connected.
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I will show you how to check for these issues and fix them if necessary in your case. By the end of this post, you’ll have all the knowledge you need to fix your TCL TV not turning on and get it back to its optimal performance. So let’s get started!
How to Fix TCL TV Not Turning On
Check the TV Power Cable
Foremost, it is recommended to check out your TCL TV power cable. There are chances that your TCL TV is not turning due to a faulty power cable.
The power cable delivers electricity to your TV from the power outlet. If it’s not working correctly, this may lead to TCL TV not turning on.
In such instances, ensuring the cable is correctly connected to the TV and power outlet is crucial. And also, make sure that the power outlet is functioning correctly by testing it with another device. Sometimes, the cable may be damaged, so check for any signs of wear and tear or fraying.
If you notice a damaged power cable, replace it with a new one. Checking the power cable is a quick and easy fix that can often resolve the issue of a TCL TV not turning on. Follow the below-outlined procedure and keep everything in check and orderly.
Unplug the Power Cable from Your TCL TV
The first step in checking your TV power cable is to unplug it from your TCL TV. This step is essential to avoid electrical shock while working with the power cable. Once you have unplugged the power cable, inspect it for damage or wear.
Check for Damage or Wear
Look closely at the power cable to see if there are any visible signs of damage or wear. Look for any cuts or tears in the cable or signs of fraying or splitting. If you see any of these signs, it’s likely that your power cable is damaged and needs to be replaced.
Check the Connection
If the power cable looks OK, the next step is to check the connection. Ensure the power cable is securely connected to the back of your TCL TV. Make sure it’s tight enough and connected. If the connection is loose, your TV may need more power to turn on.
Check the Wall Outlet
If your power cable and the connection are both fine, the problem might be with the wall outlet. Try plugging a different device into the outlet to see if it works. If it doesn’t, the outlet might be faulty, and you should call an electrician to fix it.
Try a Different Power Cable
If you’ve tried all the steps above, and your TCL TV still won’t turn on, you should try a different power cable. Borrow a power cable from a friend or family member to see if it works. If it does, then you need to replace your old power cable.
Force Restart the TCL TV
If your TCL TV still refuses to turn on after inspecting its power cable and source, you can force restart the TV, make it lose all its power and restart its processing system.
Sometimes, the TV might get stuck in a frozen state, while some software issues can be resolved by simply restarting the device.
While encountering the TCL TV not turning problem, here are the steps to force restart your TCL TV:
Step 1: Unplug the TV
The first step is to unplug the TV from the power source. Ensure you unplug the TV from the wall outlet and do not just switch it off using the power button on the TV. Leave the TV unplugged for at least 30 seconds.
Step 2: Press the power button to power drain the TV
After 30 seconds, pick up the TV remote and press the power button to drain it entirely (make it lose every energy stored in the TV capacitor). You can also move closer to the TV to press and hold the physical power button instead of the remote controller.
Step 3: Turn the TV back on
After several seconds: Plug the TV back into the power source. Locate the power button on your TCL TV and press and hold it down for about 15-20 seconds. Keep holding the button down until the TV turns on. You can also utilize the power button on the TV remote.
If the TV turns on successfully after the force restarts, the issue may have been a minor software glitch preventing the TV from turning on.
However, if your TCL TV still doesn’t turn on after restarting it, there may be a more severe problem elsewhere that needs to be addressed.
Try to Turn on Your TV Manually Without the Remote
Have you only been trying to turn on your TCL TV with the remote control? The TV may keep off if something is wrong with the remote. No matter how hard you keep pressing the power button on your TV remote, did your TCL TV still decide not to turn on?
Your TV remote control function may be affected by many reasons, such as worn or dead batteries, stuck or defective power buttons, and blocked sensors that prevent the remote from communicating efficiently with the TV, which results in TCL TV not turning on problem you’re currently facing.
However, one of the simple fixes you can try in such instances is turning on the TV manually without the remote.
And also, you can get closer to the TV – pointing the remote directly to the device, checking out the remote batteries, and cleaning up the remote buttons if it seems unresponsive from grime.
Here’s how you can do it:
- Grab a microfiber cloth and wipe clean the TV remote. Sometimes, you might need a paper clip or pointy object to remove dirt from the buttons.
- Remove the remote battery cover and pull out the batteries. If you’ve been using it for some time, there are chances that the battery has run out of juice.
- Replace worn or dead batteries with new pairs. It uses two AAA Alkaline batteries. Make sure you get a quality product.
- Now plug the TV back in. Plug your TCL TV back into the power source.
- Try to turn it on with the remote controller by pressing and holding the power button for a few seconds.
- If it doesn’t come on, try the manual method: Press the power button on the TV and wait for it to turn on. If the TV turns on, you have successfully turned it on manually and need a replacement remote.
If the TV still does not turn on, try other troubleshooting methods below.
Ensure You’re Selecting the Correct Input Mode
When your TCL TV only goes off to a black screen while switching between the TV modes, there are several possible reasons why it turns black and appears off.
One of the most common issues is selecting the incorrect input mode, which can prevent the TV from displaying any content.
Suppose your TV has two or more HDMI ports and other input modes like the RCA input or the VGA connector.
While connecting to one of the three HDMI inputs on your device, if you’re selecting the wrong mode to process on your TV, the whole screen may appear blank and appear as if the TV is off.
It’s advisable to properly check where exactly you plugged the external video device that you attached to your TCL TV and ensure you choose the correct input mode while it’s active.
Here is what you can do to ensure you’re selecting the correct input mode:
Check the Input Source
First, make sure you have selected the correct input source for the device you want to use. Most TCL TVs have multiple input options, including HDMI, AV, and USB.
If you’re using an HDMI cable to connect a device to your TV, ensure you have selected the HDMI input. If you’re using an AV cable, confirm you have chosen the AV input.
Check the Cables
Next, check your cables. Ensure they are appropriately connected and securely plugged into the TV and desired device. Sometimes, a loose or faulty cable can cause the TV not to turn on.
Check the Device
If you’ve checked the input source and cables and still can’t get your TCL TV to turn on, it’s time to review the device. Make sure the device is turned on and working correctly. If it’s not, your TV may be unable to display any content.
Try a Different Input
Select a different input source on your TCL TV if none of the above steps works. This can help determine whether the issue is with the input or the TV. If your TV still doesn’t turn on with a different input, you may need to contact TCL support or take the TV to a repair shop.
Moreover, suppose you’re not having an attachment connected to your TCL TV, and it appears off with a black screen anytime you turn it on.
In that case, you can switch the TV to the standard mode by pressing the Home button on the TV remote if it’s stuck in a particular mode with nothing to display.
Factory Reset the TV With Quick Reset Button
For such situations when TCL TV refuses to turn on and acts unresponsive, the device is made with a quick reset button which restores it to factory settings and tends to clean up any other hiccup that may serve as a setback to the TV function.
If your TCL TV is not turning on, one of the potential fixes you can try out is performing a factory reset.
Restoring your TCL TV to factory settings will wipe all settings and data on the TV and restore it to its original state. After wiping it, you’ll need to reset your TV since it’ll start as a new device.
In situations where your TCL TV is not turning on, one way to do this is by using the quick reset button on your TCL TV.
Follow the below step-by-step instructions to perform a factory reset with the quick reset button on your TCL TV that won’t turn on.
- Locate the reset button on your TCL TV. It’s usually a small button on the TV’s back or side.
- Make sure your TV is plugged in and turned off.
- Press and hold the quick reset button using a paperclip or a similar tool.
- Keep holding the button for up to 30 seconds, then release it.
- Locate and press the power button near the reset button to turn on your TV.
- Once the TV has restarted, it should be restored to its original factory settings.
Note that a factory reset will erase all your settings and data on the TV, including your Wi-Fi settings and installed apps. So, you’ll need to set up your TV again from scratch after the reset.
If performing a factory reset with the quick reset button doesn’t fix the issue in your case, you may need to contact TCL customer support for further assistance.
Contact TCL Support
If you have tried all the common troubleshooting steps to fix your TCL TV that won’t turn on, consider contacting TCL support.
TCL is known for their excellent customer support, and they have a team of experts trained to help customers resolve any issues they may have with its products.
To contact TCL support, visit their website and look for the support section. From there, you can find different ways to contact the TCL support system, including email, chat, or phone support.
It’s essential to have your TV’s model number and serial number ready when contacting support to help them quickly identify your TV and the issue you are experiencing.
Is there a reset button on a TCL TV?
Yes, there is a reset button on a TCL TV. The location of the reset button may vary depending on the model of your TCL TV, but it is typically located on the back of the TV, near the bottom. If your TCL TV has a physical reset button, you can use it to perform a reset by following these steps:
- Unplug the TV from the power outlet.
- Press and hold the reset button for about 20 seconds.
- Plug the TV back in and turn it on.
Note that performing a factory reset will erase all your settings and data, so it is advisable to keep back any important information before proceeding.
Conclusion
In simple words, if you are experiencing issues with your TCL TV not turning on, there are several solutions that you can try out to get the problem fixed in no time.
First, check that the TV power cable is connected correctly and functioning. If that doesn’t work, force restart the TV or try turning it on manually without the remote.
Another proven solution is to factory reset the TV using the quick reset button. Note that this will revert all settings and customization to default.
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Additionally, make sure that you are selecting the correct input mode. If all else fails, contacting TCL support for further assistance is the best option you can resort to.
By following these steps, you can resolve the issue of the TCL TV not turning on and get your TV up and running again.
