If you are having issues with your Hisense TV’s HDMI-CEC function, you’re not alone.
Many users have reported problems with this feature not working as expected.
HDMI-CEC allows different devices connected to your TV to control each other, but sometimes it can be finicky.
One common problem is that the HDMI-CEC function may not turn on automatically when you connect a new device.
There are several possible solutions to these problems.
Let’s explore them and get your TV fixed in no time.
Common Issues with Hisense HDMI CEC
HDMI CEC is a feature that allows devices connected via HDMI to communicate with each other and share control signals.
However, sometimes this feature can be frustrating when it does not work as expected.
Here are some common issues you may encounter with your Hisense TV’s HDMI CEC:
1. Devices Not Turning on or Off Together
One of the most common issues with HDMI CEC is that devices do not turn on or off together.
This can be due to incompatible devices or incorrect settings.
It is important to enable HDMI-CEC on the settings for all devices this should make it work properly.
2. HDMI CEC Not Working at All
If HDMI CEC is not working at all, there may be an issue with the HDMI cable or the devices connected via HDMI.
Try unplugging and replugging the HDMI cable, or try using a different HDMI cable.
3. Audio Issues
Sometimes, HDMI CEC can cause audio issues, such as sound not playing or playing at the wrong volume.
This can be due to incorrect settings. You need to set your TV to use an HDMI arc, which will automatically send audio to your soundbar.
4. Remote Control Issues
HDMI CEC allows you to control multiple devices with one remote control.
However, sometimes the remote control may not work as expected.
This can be due to a variety of reasons, such as incorrect settings or incompatible devices.
Make sure that the remote control settings are correctly configured.
How to Fix Hisense HDMI CEC Not Working
If you’re having trouble with the HDMI CEC function on your Hisense TV, there are a few steps you can take to troubleshoot the issue.
Here are some things you can try:
1. Check Your HDMI Cables
An HDMI cable must be used for CEC function to work. make sure your HDMI cables are plugged in securely and are not damaged.
If you have another HDMI cable, try replacing it to check if that resolves the issue.
2. Check Your HDMI CEC Settings
Go to your TV’s settings menu and navigate to the HDMI CEC settings to enable HDMI-CEC for all devices, including soundbars, TVs, and Blu-ray players.
3. Power Cycle Your Devices
Turn off your TV, receiver, and any other devices connected to your TV.
Unplug them from the power source and wait a few minutes before plugging them back in and turning them on.
4. Factory Reset Your TV
If none of the above steps work, you may need to factory reset your TV to reboot.
Keep in mind that this will erase all of your settings and data, so make sure to back up anything important before proceeding.
5. Contact Hisense Support
If you’ve tried all of the above steps and your HDMI CEC function still isn’t working,
it may be a hardware issue which requires you to get in Contact with Hisense support for further assistance.
By following these troubleshooting steps, you should be able to resolve most issues with the HDMI CEC function on your Hisense TV and get it to function as expected.