Are you experiencing constant disconnection while using your brand new AirPods Pro 2? Luckily you’re not the only one facing this issue. Learn how to fix AirPods Pro 2 stop working unexpectedly.
Having AirPods Pro 2 disconnecting and reconnecting during playback has been widely complained among users on social media.
Apple offers a worthwhile upgrade to AirPods Pro 2 (which serves as the second generation) ranging from the magnificent features from the first generation flagship noise-canceling headphones.
Filling it flaws while offering some of the best noise cancellation and spatial audio of any pair of earbuds available, significant upgrade to work hour of up-to 6 hours on a single charge succeeding 4.5 hours of battery life from the previous generation.
Having a connectivity issue with a brand new gadget without official troubleshooting from the manufacturer may seem overwhelming. Try out the below fix which might work for you in solving the issue before Apple makes official acknowledgement about the unanticipated connectivity issue and provides a solution.
How to Fix AirPods Pro 2 stop Working Unexpectedly Keep Disconnecting
Update your AirPods Pro 2 Firmware
Following the initial release of AirPods Pro 2 Apple takes a step with minor day-one rollout of AirPods 5A377 Firmware which is only made available for the latest second generation AirPods as other versions won’t detect the update.
However Apple hasn’t affirmed the main functions of AirPods 5A377 Firmware by not releasing any Developer notes for this update, though it was released alongside watchOS 9.0.1 which likely serves the same function “Bug fixing”.
Initially, AirPods firmware updates are installed automatically but you can force update by following the below steps;
- Firstly check your AirPods Pro 2 current firmware version, to do that; connect your AirPods to iPhone successfully. Navigate to Settings >> AirPods Pro settings >> stroll to version and tap.
If your Firmware version is yet to be updated you’ll be seeing the prior versions, something around 4E71.
- To force update your AirPods Pro 2; connect the charging case to a power outlet with AirPods in place, connected to iPhone and lid open.
- Close the lid while you wait patiently to be fully charged (100%) then reconnect and confirm your firmware version. Boom! AirPods 5A377 Firmware now at hand.
Reset your AirPods Pro 2 to Factory Settings
To reset your AirPods Pro to factory settings, take the first step by forgetting your AirPods on your device iPhone, iPad, or iPod touch.
- With your AirPods connected, Navigate to your device Settings >> Bluetooth then locate and tap the option “i” button next your AirPods and click Forget This Device.
- Press and hold the reset button located at the back of the charging case with the AirPods in place until the status light on the front of the case flashes amber, then white.
- Close and reopen the charging case lid then Reconnect your iPhone, iPad, or iPod touch by following the prompt on your screen.
Note: Trying to reset AirPods passed down from existing users, especially the AirPods 3 (third generation), AirPods Pro 1 & 2 (first and second generation) the user has to remove the AirPods from their Apple ID.
I hope you’ve managed to troubleshoot AirPods Pro 2 connectivity issue with steps provided above, having a more appealing fix surrounding the issue, hit us up in the comment section.
Related: How to fix AirPods Pro 2 slow wireless charging Issue
